FAQ

1. What is towing service?

• Towing service is a type of roadside assistance that involves moving a vehicle from one location to another using a tow truck. This can include towing a vehicle that has broken down, been involved in an accident, or is illegally parked. Towing services can also assist with jump-starting a vehicle, changing a tire, or providing fuel delivery if your car runs out of gas. At Rocket Towing LLC, we provide reliable and efficient towing services to help you get back on the road as quickly as possible.

2. How much does it cost to tow a car?

• The cost of towing a car can vary depending on factors such as the distance of the tow, the type of vehicle being towed, and the time of day. At Rocket Towing, we offer competitive pricing for our towing services and can provide you with a quote based on your specific needs.

3. How do I request a tow truck?

• To request a tow truck from Rocket Towing LLC, you can give us a call at our 24-hour dispatch center. We'll ask you for some basic information such as your location, the type of vehicle you need towed, and the reason for the tow. We'll then dispatch a tow truck to your location as quickly as possible.

4. Can a tow truck take my car anywhere I want?

• At Rocket Towing LLC, we can tow your car to any location that you request within our service area. However, there may be some restrictions based on the specific circumstances of your tow. For example, if your car was towed due to being illegally parked, it may need to be taken to a specific impound lot.

5. Will my insurance cover the cost of a tow truck?

• Whether or not your insurance will cover the cost of a tow truck can depend on your specific insurance policy. It's important to check with your insurance provider to understand your coverage options. At Rocket Towing LLC, we accept most major insurance providers and can assist you with filing a claim if needed.

6. What should I do if my car breaks down on the highway?

• If your car breaks down on the highway, the first thing you should do is pull over to the side of the road as quickly and safely as possible. Turn on your hazard lights and exit your vehicle on the passenger side if possible. Call Rocket Towing LLC for assistance, and stay in a safe location until help arrives.

7. What type of vehicles can be towed?

• At Rocket Towing LLC, we can tow a wide variety of vehicles including cars, trucks, SUVs, motorcycles, and RVs. We also have specialized equipment for towing heavy-duty vehicles such as buses and semi-trucks.

8. Can a tow truck unlock my car if I've locked my keys inside?

• Yes, Rocket Towing LLC offers lockout services for vehicles that have been accidentally locked with the keys inside. Our tow truck drivers are trained to use specialized tools to safely unlock your car without causing any damage.

9. How long does it take for a tow truck to arrive?

• At Rocket Towing LLC, we strive to arrive at your location as quickly as possible. However, the exact arrival time can depend on factors such as traffic conditions and the location of our nearest tow truck. We'll provide you with an estimated time of arrival when you request our services.

10. What if I'm not with my car when the tow truck arrives?

If you're not with your car when the tow truck arrives, you'll need to make arrangements to have someone meet the tow truck at the location. If you're unable to do this, you can provide us with instructions on where to tow your car, such as a repair shop or your home. We'll make sure to take good care of your vehicle and keep it safe until you can retrieve it. It's important to note that if your car was towed due to being illegally parked, you may need to pay any associated fees before your vehicle can be released.

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